MCMC

  • Patient Access Representative - II

    Job Locations US-OR-The Dalles
    ID
    2018-3849
    # of Openings
    1
    Category
    Administrative Support Workers
    Type
    Regular Part-Time
    Shift
    Varied
    Department : Name
    PATIENT VISITOR SERVICES
    Min
    USD $15.24/Hr.
    Max
    USD $18.28/Hr.
    Salary Grade
    26
  • Overview

    Mid-Columbia Medical Center is currently seeking qualified candidates for a Patient Access Representative-II in our Patient and Visitor Services Department.

    This is a Part-Time position and qualifies for a 13% pay differential in lieu of benefits.

    Responsibilities

    Under direct supervision of PVS Supervisor II, this position is responsible for greeting, interviewing, and registering patients; arranges for admission to hospital, obtains and records pertinent identifying information, assembles all admitting paperwork, provides HIPAA information to patients and collects co-pays or deposits.    

    Qualifications

    Minimum Education, Training & Experience (includes licenses or certifications):

    Education:

    • High School diploma or equivalent required.
    • One year of college coursework including satisfactory completion of Certified Healthcare Access Associate training is preferred.

    Experience:

    • Six months experience in healthcare experience or equivalent background.
    • Six months customer service experience required.

    Knowledge, skills & abilities:

    • Demonstrated ability to communicate clearly in the English language.
    • Demonstrated effective interpersonal skills which promote cooperation and teamwork.
    • Ability to withstand varying job pressures and organize/prioritize related job tasks.
    • Ability to perform multiple tasks at the same time.
    • Ability to communicate in calm, succinct, business-like manner.
    • Ability to identify alternative means of communication as needed.
    • Keyboarding of 40 wpm and fluent in word processing and email software.
    • Ability to collect payments in various forms and perform cash reconciliation tasks
    • Ability to navigate the health insurance market, insurance websites and available products.
    • Experience with Epic Healthcare software a plus
    • Bilingual a plus

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