Mid-Columbia Medical Center is looking for a qualified Administrative Assistant I to work in our ENT Clinic.
This is a Full Time position and will be eligible for a comprehensive benefits and paid time off package.
Under limited supervision, performs diverse clerical and office support that requires advanced administrative skills and knowledge of clinic or clinical department operations. Responsibilities may include providing services and information directly to patients, cleaning and stocking exam/patient rooms, keyboarding, utilizing electronic medical records system, file management, scheduling specialized procedures and/or meetings, billing responsibilities including insurance verification, referrals, ordering supplies and operation of office equipment.
May coordinate the process and flow of administrative work, maintaining complicated and confidential records, preparing or compiling reports or assisting providers and clinical staff as requested.
May assist in guiding patients through the entire healthcare experience including physician services, diagnostic or specialty services and hospitalizations. May involve understanding and working with insurance plans and benefit designs, and pre-authorization procedures, and some knowledge of CPT and ICD coding. Work is generally performed independently requiring judgment and problem solving skills under limited supervision. May register patients and offer phone coverage in absence of or as backup to reception.