MCMC

Patient Access Representative I - PVS

US-OR-The Dalles
ID
2017-3486
# of Openings
1
Category
Supporting Staff
Type
Regular Full-Time
Shift
Days
Department : Name
PATIENT VISITOR SERVICES
Min
USD $13.53/Hr.
Max
USD $16.23/Hr.
Salary Grade
25

Overview

MCMC's Patient & Visitor Services Department is seeking a Patient Access Representative.

 

This is a full time position and is eligible for a comprehensive benefits package.

Responsibilities

Under direct supervision, this position is responsible for greeting, interviewing, and registering patients; arranges for admission to hospital, obtains and records pertinent identifying information, assembles all admitting paperwork, provides HIPAA information to patients and collects co-pays or deposits.    

Qualifications

Education:

  • High School diploma or equivalent required.
  • One year of college coursework including satisfactory completion of college level Health Records coursework is preferred.

Experience:

  • Six months experience in healthcare experience or equivalent background.
  • Six months customer service experience required.

Knowledge, skills & abilities:

  • Demonstrated ability to communicate clearly in the English language.
  • Demonstrated effective interpersonal skills which promote cooperation and teamwork.
  • Ability to withstand varying job pressures and organize/prioritize related job tasks.
  • Ability to perform multiple tasks at the same time.
  • Ability to communicate in calm, succinct, business-like manner.
  • Ability to identify alternative means of communication as needed.
  • Keyboarding of 40 wpm and PC based computer skills.
  • Familiarity with 10 key.
  • Ability to learn health insurance market and available products and functions as a resource to the patient or directs the patient to the appropriate resource along with MCMC financial assistance programs.

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